HELP CENTER > FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
- Is there a minimum quantity required for custom apparel?
- There is no minimum requirement for digitally printed apparel. There is a 12 piece minimum for custom screen print and embroidery orders.
- How long will my order take to arrive?
The average turn-around time for custom screen printing and embroidery is 7 days from the day your order is placed until it ships.
Digitally printed orders ship within 1-3 days from when the order is placed.
Shipping and transit time vary anywhere from 1-5 days depending on where you live. Rush options are available for all printing methods.
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If you need your order by a specific date, we can almost always accomodate you! Please contact us.
- What's the difference between screen printing and digital printing?
With Digital Printing, your design is printed directly onto the garment using water-based CMYK inks.
Similar to ink jet printers, this technique allows you to print millions of colors making it a perfect choice for full color photographs.
Digital Printing allows us to offer custom shirts with no minimum order as opposed to Screen Printing which requires extensive set up times.
Screen Printing is a more traditional method that is best for large orders. Teams, organizations, and businesses usually opt for screen printing because it is more cost-effective for printing custom apparel for groups. With screen printing, each color in your design is separated out and burned to individual fine-mesh screens. Ink is then transferred to the shirt through the screen.
Both printing methods guarantee excellent durability and wash-fastness over time.
- Can I make changes after my order has been placed?
- We process orders very quickly and we cannot guarantee that any changes can be made once the order has been submitted. We recommend thoroughly proof-reading your design before submitting your order.
- Can you provide vinyl names and numbers?
- We can definitely provide custom names/numbers for your custom shirts! Custom vinyl names OR numbers are an additional $5.00 per shirt. Custom names AND numbers are $6.00 per shirt. To add custom names/numbers to your apparel, please contact us.
- Do you offer sleeve printing?
- Yes! We do offer sleeve printing, but only for screen printed orders at this time. The price for this is determined by a number of factors, but if you have a particular design idea in mind, we'd be happy to discuss this with you in more details. Feel free to give us a call at 1-866-440-8237 or send us an email.
- How do I share my design with others?
- You can easily share the designs you create via email, Facebook, or Twitter. Simply click the appropriate share icon at the top right of the design studio.
- Can I resell shirts I've purchased from UberPrints?
- Yes, you can resell shirts you've purchased from us as long as they use our clip art or uploaded images that you own the rights to.
- What if I need a size or product not listed on your website?
- Feel free to give us a call at 1-866-440-8237 before you place your order. We're always happy to help you find alternative sizes or products that we can print on.