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Production Manager

Athens, GA, United States

UberPrints seeks a detail-oriented and results driven production manager to oversee the digital printing team in our Athens warehouse. Our digital printing team consists of 30+ hardworking individuals focused on delivering quality goods as quickly as possible. This position requires the constant pursuit of excellence, by someone only satisfied by continual innovation and improvement. Our casual environment helps our team do their best while being themselves, each person as unique as the shirt they are printing. It is our vision to provide the highest quality digital printed garments on the market, with the fastest turn-around in the industry, while providing astounding customer service. A person sharing this vision, with a proven track-record in a production environment, and a contagious pursuit of customer satisfaction would be the ideal candidate. Our Production Manager will be the direct-report of a team of 2-3 supervisors and up to 30+ associates, while reporting themselves to UberPrints Operations Manager.

Requirements

Responsibilities:

This role plays a large part in achieving UberPrints’ goals of delivering amazing service to our customers. This position demands critical thinking, problem solving, and a person determined to make a difference. Some of your responsibilities would include:

  • Recruiting, interviewing, training, scheduling and mentoring team members to meet goals
  • Oversee 30+ people in a fast-paced, detail-oriented environment
  • Motivating production teams to meet and exceed fulfillment goals, including strict fulfillment deadlines
  • Continual development of production methods and training programs
  • Evaluating performance of staff and enforcing policies/procedures
  • Building relationships founded on mutual respect with all employees, vendors, and other departments
  • Creating a culture of customer appreciation among staff

Measures of success:

Our production manager will oversee all aspects of garment decoration, both pre and post print. Customer satisfaction must be the highest motivating factor. Your success will be measured by the following:

  • Customer satisfaction
  • Speed of order fulfillment
  • Quality and accuracy of fulfillment execution
  • Productivity and culture of team
  • Overall organization of and cleanliness of work environment
  • Interdepartmental satisfaction with each department

Qualifications:

  • 3+ years of management experience
  • Determination to always do one’s best, pushing beyond set goals and standards
  • Strong leadership skills, including coaching, mentoring, and effectively handling conflict
  • Strong motivation, and the ability to bring out the best in others

Benefits

Working as a manager at UberPrints allows you to truly make an impact on a growing small business while working in an environment that not only embraces change but demands continual innovation.

  • Competitive salary
  • Health insurance and matching 401k
  • Paid vacation and holidays
  • Free coffee, tea, and snacks

About Us

UberPrints is a leading online provider of customized apparel. Founded in 2005, we're a young, growing company with our eyes on the future. Based out of Athens, GA, we run our customer service and production operations just behind downtown. We've recently opened a satellite office in Atlanta to house our business development, IT, and creative teams.

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